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Rochester, NY

Rochester's Community Wishbook

 

Veterans Outreach Center

447 South Avenue
Rochester, New York 14620
Phone: 585-295-7810
Contact: Jarie Doberstein

Founded locally in 1973 by returning Vietnam Veterans, today’s Veterans Outreach Center remains anchored in our community and offers a comprehensive portfolio of supportive services designed to meet the needs of veterans and their families. Through the generosity of our community, all of these programs and services are provided free of charge.


Volunteers Needed:
  •  Assistant: Sort through donations, maintains inventory.
  • Assist clients in the Food Pantry and Clothing Closet.
  •  Administrative assistance. 
Flag Store Assistant: Become familiar policies and procedures and merchandise.

  • Assist customers with purchases.
  • Assist with inventory, pricing merchandise and re-stocking shelves
  • Participate in telemarketing sales initiative on an as-need basis
  • Answer incoming phone calls
  • Assist in contacting special order customers for pick-up
  • Assist Flag Store occasionally at Festivals and Community events

 

Coffee Shop Barista:

  • Greet and communicate with clients using a nonjudgmental approach that reflects cultural competency and sensitivity to the unique needs and diverse experiences of the individuals served
  • Oversee the complementary café operations, including preparing and serving beverages and small snacks, maintaining cleanliness, and ensuring a pleasant atmosphere.
  • Provide assistance to visitors navigating VOC services while offering support and a listening ear to those who need it
  • Foster a sense of community among veterans
  • Tell veterans about other VOC services, support groups, classes, and events
  • Daily cleaning of all Café materials
  • Monitor inventory and make a list of items that need to be ordered
  • Follow the opening and closing checklist to open & close the Café each day
Employment & Training
  • Greeting and signing in clients.
  • Answering phones and addressing generic questions.
  • Assisting clients with registering for VCTC classes.
  • Assisting clients with basic computer skills/use.
  • Basic data entry as needed.

New agency 2/18/25.






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